Linda Lenox

Linda Lenox is a senior IT operations and support leader with more than 25 years of experience building high-performing teams and delivering business value through people, process, and technology. Through Ingleby Lenox LLC, she provides interim IT leadership, Service Desk and ITSM consulting, and project governance.

Linda has held leadership roles with Hall’s Culligan Water, CURO Financial Technologies, Cox Communications, Smithfield Foods, and The New York Times Company. Her work has earned multiple industry recognitions, including two Technology Manager’s Forum/eWeek Best Practice Awards, recognition as one of Computerworld’s Premier 100 IT Leaders, and an International Association of Women Inspirational Influencer Award in the Resilient Leader category. She has also been recognized as a top 25 HDI Featured Contributor and is an ITIL Ambassador for Peoplecert.

Linda holds an ITIL 4 Master certification, PMP, SRE Practitioner, and multiple HDI certifications. She is a frequent industry speaker, featured contributor, panelist, and podcast guest, and is passionate about leadership, mentoring, and helping IT professionals turn operational challenges into opportunities for meaningful change.


Session

10-23
11:00
45min
You Can’t Secure What You Keep Changing: Why Change Management Is a Cybersecurity Control
Linda Lenox

Technology environments don't sit still. Applications are upgraded. Configurations change. Access is modified. Infrastructure is replaced. Integrations are added. And when something breaks, an emergency change can go from idea to production pretty darned fast.

Meanwhile, organizations continue to invest in increasingly sophisticated security technology to detect, prevent, and respond to threats.

But here's the problem: technology doesn't manage change.

Effective Change Management does.

A strong change process makes risk assessment part of the conversation before the change happens. It establishes an approval chain that makes it clear who reviewed the change and accepted the risk. And it creates an audit trail that can answer the questions everyone starts asking when something goes wrong: What changed? Why? Who approved it? When did it happen? And what happened next?

This session takes a practical look at Change Management as part of an organization's cybersecurity posture. We'll explore how effective risk assessment, appropriate authorization, and an auditable record of change can give security teams something their tools can't provide on their own: context.

Because having a great security stack doesn't mean much if you don't have a handle on the changes happening in the environment it's protecting.

Walnut